Personalized orthodontic care for smiles of all ages
Family Orthodontics of Dublin is the practice of Dr. Susan Hsieh, DMD, MS. Braces, clear aligners and early treatment for children, teens and adults, in a warm office where every patient is listened to first and treated second.
Welcome to our office
A small practice that
still has time
for you.
We understand that every patient is unique, and we place the highest priority on listening to your specific concerns and answering any questions you may have.
Meet Dr. HsiehOur mission is to provide patients with the highest quality treatment available in a gentle, caring, and friendly environment. We take the time to get to know you and listen to your individual concerns. Your treatment will be customized to fit your needs and delivered with a personal touch.
Services we offer
Every option, explained plainly
At your first visit Dr. Hsieh examines your teeth and bite, tells you whether there is an orthodontic problem, what it is, and when it should be corrected. No pressure, no guessing.
Meet with Dr. Hsieh in our private consult room and have all of your orthodontic questions answered.
What makes us unique
Modern technique, in a small-town, personal atmosphere
We recognize that every patient is a unique individual and we strive to provide a warm and friendly environment in which each patient feels welcomed and respected. Our goal is to provide you with the same quality of care, attention to detail, and compassion we would give a member of our own family.
We take the time to know our patients
Every patient is different, so we take time to understand their concerns and are always available to answer questions.
Less radiation with digital X-rays
Our in-office digital system emits significantly less radiation than traditional film-based systems, improving patient safety.
Hospital-grade sterilization
Instruments are sealed in pouches with chemical indicator strips and stay sealed until the moment they are used to treat you.
Faster communication with your dentist
Digital images are shared easily and securely between your dentist and our office, so nothing waits on the mail.
"Where's Waldo", comics and a movie collection
Our waiting room has a diverse array of reading material, family-friendly movies, and monthly contests where patients can win prizes. Forgot to brush? The brushing station is always stocked.
Meet the doctor
Dr. Susan Hsieh, DMD, MS
Dr. Hsieh graduated from Harvard School of Dental Medicine with honors and completed her orthodontic specialty training at UCSF, where she obtained a Master of Science in Oral and Craniofacial Sciences. She also holds a Bachelor of Science in Mechanical Engineering from MIT. Her article on the diagnosis of periodontal disease was published in the Journal of Periodontology, a leading dental journal.
She regularly attends continuing education courses and conferences to keep up to date on advances in orthodontic technology. Before establishing Family Orthodontics of Dublin, she practiced orthodontics in Antioch, Castro Valley, Concord and Union City.
Dr. Hsieh was born in Taiwan and grew up in New York. She lives with her husband in Dublin, where they enjoy being part of a growing community that is kid and family-friendly. In her free time she enjoys tennis, hiking and traveling.
Office tour
Look around before you come in
We are in the heart of Dublin near the Civic Center, close to Village Parkway and Dublin Boulevard.
Getting started
What to expect at your first visit
Your first visit is a chance to meet Dr. Hsieh and her team. We listen to your concerns, review your medical and dental history, and answer your questions. Please allow one hour. Dr. Hsieh will examine your teeth and bite, then walk you through five things:
After that we cover the costs involved, including what your insurance will cover, and the payment options available. If you send us your insurance information ahead of the visit, we can give you a more accurate estimate on the day.
Insurance and payment
We are an in-network provider for many major insurance companies and will file the necessary claims for you. We accept cash, credit card and automatic bank draft, with a variety of payment plans.
Regular appointments
Once treatment begins you will typically be seen once every 6 to 10 weeks. We call to remind you 24 to 48 hours ahead. If you have an orthodontic emergency, call the office before you come in so we can set aside the right amount of time.
Contact us
Come in and meet us first.
Call the office and we will find a time that works. If you would rather write, send us a note and we will get back to you.
Hours of operation
- Monday
- 9:30 AM to 5:30 PM
- Tuesday
- 8:30 AM to 5:30 PM
- Wednesday
- Closed
- Thursday
- 8:30 AM to 5:30 PM
- Friday
- 8:30 AM to 5:30 PM
- Saturday and Sunday
- Closed
Getting here
We are in the heart of Dublin near the Civic Center, close to the intersection of Village Parkway and Dublin Boulevard, a minute from the 680 and 580 interchange. Tap the map for turn by turn directions from wherever you are.
